A quick note about Kwik Surveys (kwiksurveys.com): It's another free resource that can help your business. A survey is a great way to find out a few critical things: 1) What customers think of your business, 2) What customers think of your competitors, 3) Opportunities to earn more business, and 4) Potential risks.

Conducting a survey online is, generally, a vast improvement over paper. Not only is it easier to distribute, but tallying and correlating results using an online survey tool like kwiksurveys.com is effortless. There are other survey tools out there, most of which cost money (a few years ago, a company I was working with paid about $300 a month for their survey platform). Kwiksurveys.com is completely free.

If you'd like a quick, objective second opinion about a customer survey you're conducting, feel free to send it over to re.tyler @ Couponfield.com